Privacy Policy & Terms of Service

Section 1 Scope of Service & Eligibility

The Software is restricted strictly to legal entities and individuals aged 18 or older who pass mandatory Know Your Customer (KYC), Anti-Money Laundering (AML), and Sanctions screening.

Subject to compliance, we grant you a non-exclusive, non-transferable, revocable license to access and use the banking platform solely for authorized financial activities.

Section 2 Account Security & Authentication

You are solely responsible for safeguarding all login credentials, API keys, and physical hardware tokens (e.g., TOTP devices).

Enforcement of MFA is mandatory for high-risk operations (e.g., wire transfers, password resets, structural settings).

You must notify our Security Operations Center (SOC) within fifteen (15) minutes of detecting any suspected account compromise or unauthorized transaction.

Section 3 Financial Transactions & Processing Rules

Once submitted and authorized via the platform, financial transactions (Wires, ACH, SWIFT, SEPA) are generally irrevocable unless explicitly required by applicable clearinghouse rules.

We are not liable for transaction processing delays caused by third-party correspondent banks, regulatory holds, or network infrastructure failure.

Funds deposited or received are subject to hold periods based on automated fraud scoring and regulatory requirements.

Section 4 Prohibited Uses & System Integrity

Users and customer systems strictly agree NOT to:

• Engage in money laundering, terrorist financing, fraud, or tax evasion.
• Attempt to bypass rate limits, perform unauthorized penetration testing, or reverse-engineer the underlying application code/API endpoints.
• Upload malicious payloads, scripts, or automated scrapers.
• Use the system in violation of global sanction regimes (e.g., OFAC, EU, UN lists).

Section 5 Service Level Agreement (SLA) & Maintenance

We guarantee 99.99% Core System Uptime per calendar month, excluding scheduled maintenance.

Routine updates occur during off-peak hours with minimum 48 hours' prior notification via system status dashboards.

Performance obligations are suspended in cases of war, severe cyber-warfare/DDoS attacks beyond standard mitigation capabilities, or government intervention.

Section 6 Limitation of Liability & Indemnification

To the fullest extent permitted by applicable law, the total aggregate liability of the software provider for any claims arising out of these terms shall not exceed the total fees paid by you to us in the three (3) months preceding the incident.

Under no circumstances shall the provider be liable for indirect, incidental, punitive, or consequential damages—including lost profits, lost data, or regulatory fines incurred by the user.

You agree to indemnify and hold harmless the provider, its officers, and employees against any claims, losses, or penalties resulting from your breach of these terms or misuse of the software.

Section 7 Account Suspension & Termination

Accounts will be suspended instantly without prior notice upon detection of suspected fraudulent activity, regulatory mandate, or severe security breach.

Either party may terminate the service agreement with a minimum 30-day written notice, provided all pending liabilities and balances are settled.

Upon termination, non-auditable user data can be exported within a 30-day window, after which access will be revoked.

Section 8 Dispute Resolution & Governing Law

All disputes arising out of these terms shall be settled via binding individual arbitration under the rules of the designated commercial arbitration association.

Both parties expressly waive the right to participate in or initiate class-action litigation against each other.